Fitbit Notifications Not Working (7 Ways to Fix!)

If your Fitbit notification feature isn’t working, it can be quite frustrating. However, there’s no need to worry as this post will guide you through troubleshooting your Fitbit Charge 4, Charge 5, Versa 2, Versa 3, Versa 4, or Sense so that you can receive notifications. You’ll find various ways to get your Fitbit notifications working again without delay.

7 Ways to Get Notifications on Fitbit to Start Working

1. Restart Your Fitbit Watch or Tracker

If you’re having trouble with your Fitbit notification, the first thing you can try is restarting your device. This has been a solution for many users of Fitbit Charge 4, Charge 5, Versa 2, Versa 3, Versa 4, and Sense, and it’s a simple process.

To restart your Fitbit, press and hold the side button for approximately 10 seconds. Once you see the Fitbit logo appear on the screen, release the button and wait for the watch to reboot.

Restarting your Fitbit smartwatch or activity tracker will help clear the glitches on the watch and with the glitches clear your Fitbit should start to show notifications.

2. Try to Update the Time on Your Fitbit

To ensure that you receive calls and text notifications on your Fitbit, it is important to make sure that the time on your device matches the time on your paired smartphone. If the time differs, notifications may not work properly. It is also necessary for both devices to display time in the same format and be in the same time zone. Follow the steps below if you don’t know how to change the time on Fitbit:

To adjust the time zone on your Fitbit, open the Fitbit app on your iPhone or Android phone and go to your Account settings. Turn off the “Set Automatically” option and select your time zone under the Time Zone option. To sync the time on your Fitbit with your phone, pull down the Today page on the app to refresh it.

3. Turn off the DND Mode

On most Fitbit smartwatches and trackers you will find a DND mode (Click here to read more about DND on Fitbit). In case you didn’t know the work of the DND mode on Fitbit is to mute all sorts of notifications for optimal focus.

It could be that notifications on your Fitbit Charge, Versa, Luxe, Inspire, or Sense are not functioning due to the Do Not Disturb (DND) mode being enabled.

To get the notifications on your Fitbit to start working you need to go to settings and turn off DND mode.

To turn off DND on Fitbit Luxe, Sense, Charge, or Versa wake the screen, go to the quick settings panel, and tap on the DND mode icon; turn the DND mode off if you find it on.

If you’re not receiving calls and text notifications even after turning off the DND mode on your Fitbit, you might want to check the DND mode on your paired phone. It could be the reason behind the notifications not working. To turn off DND mode on your phone, simply go to the Settings app, select Notifications, click on Do Not Disturb, and turn it off if it’s on.

Turning off Do Not Disturb on Fitbit and the paired phone was as easy as that, this should get notifications on your Fitbit to start working again.

4. Make Sure Your Fitbit and the Paired Phone are in Range

It is common knowledge that the communication between Fitbit and a smartphone is achieved through Bluetooth technology. However, it is important to note that the Bluetooth connection is only established when both devices are within range.

It is possible your Fitbit isn’t vibrating or sounding for texts and calls because the phone is out of range.

To get notifications to work you need to bring your Fitbit closer to the phone. This fix was as simple as that

5. Turn Bluetooth Back On

It is important to note that your Fitbit and phone communicate via Bluetooth and need to be within range for you to receive calls and text notifications on your wrist.

It’s therefore likely you are not getting notifications on your Fitbit Charge, Versa, or Sense because Bluetooth is turned off. You need to make sure Bluetooth on your phone and watch is turned on.

In addition, your phone and Fitbit need to stay connected for smart notifications to work meaning Bluetooth has to be active all the time.

6. Update Your Fitbit Device

From time to time Fitbit updates its Fitbit OS to fix current problems. You need to download the updated Fitbit OS whenever it is out. If you fail to download the latest update you may start having notification problems.

To update your Fitbit, simply open the Fitbit app on your paired phone and go to the Today tab. From there, click on the settings icon to access your account settings, select the image of your Fitbit device, and finally, tap on the Update button (which is in pink). It’s worth noting that the pink update button will only appear when there is a Fitbit update available.

7. Reset your Fitbit

Reset is the last approach you should think of when you want to fix notifications not working on your Fitbit Watch.

Like restart, a reset on Fitbit fixes the problem most of the time however, you get to lose all your data and settings, which means you will need to set your Fitbit once again. But if reset is the only way you can get notifications on Fitbit working why not try it? To reset and restore everything to default on Fitbit do the following:

To reset your Fitbit to its default settings, wake up the screen and open the apps or icons menu. Locate and select the Settings app or icon, then tap on About. Scroll to the bottom of the options and select Factory Reset, then confirm by tapping Yes. Wait for the reset process to complete, and your Fitbit will be restored to its original settings with all data deleted.

Final Thoughts

Fitbit notifications are crucial reminders of important events that one cannot afford to miss. These notifications include texts and calls, and while they may not be essential to everyone, those who rely on them become concerned when they stop working. Fortunately, fixing Fitbit watches with notification issues is an easy task. By implementing the fixes suggested in this post, one can restore the notifications on their Fitbit and ensure they never miss an important event again.

Photo of author

Jashon Kanaiza

I’m Jashon Kanaiza, a lover of life, books, gadgets, and coffee. I spend hours testing, researching, reviewing, and troubleshooting wearable tech by an array of brands. My goal with JayFinity is to help you push your wearable to its limit. From tips to how-to guides to reviews, you deserve the best wearable information – without a paywall behind it.

Leave a Comment