One of the ways you can fix problems on a Fitbit watch is through firmware updates. Fortunately, software or firmware updates on Fitbit are easy to perform and can be done in two ways. The first way to update the firmware on your Fitbit is through the Fitbit app, and the second way is through the Fitbit.com dashboard.
Below, I will discuss how to update a Fitbit Charge Series, Versa Series, Sense Series, Inspire Series, and Luxe through the Fitbit app and Fitbit website. Without adding much, here is how you will carry on with the update.
Method 1: Update Fitbit Via the Fitbit App
How to Update Any Fitbit Watch Through the Fitbit App
With the simple steps I will outline below, you will be able to update any Fitbit in the Charge Series, Versa Series, Sense Series, and Inspire Series. You will also be able to update a Fitbit Luxe with these steps:
Step 1: Unlock your phone and open the Apps Menu.
Step 2: From the Apps Menu find the Fitbit App and tap on it to open.
Step 3: Tap on your Profile Picture in the top left corner – this opens our account settings.
Step 4: Select the Picture of the Fitbit Device you want to update.
Step 5: Tap on the Pink Update option displayed on the screen. The option only appears when a Fitbit software update is available.
Step 6: Proceed with the simple on-screen instructions
Method 2: Update Fitbit Via the Fitbit.com Dashboard
How to Update Any Fitbit Watch Through the Fitbit.com Dashboard on Your Laptop
Do you wish to update your Fitbit, but your phone is still charging? Here’s the thing: you don’t need a phone to update your Fitbit device. Instead of using the Fitbit app on your phone to update your Fitbit, you can visit the Fitbit app on your laptop to do the firmware update.
Before I show you how to update Fitbit through your laptop, make sure you have installed the latest version of Fitbit Connect. Additionally, ensure your laptop supports Bluetooth and the Bluetooth connection is on.
Here is how you will update any Fitbit tracker through the Fitbit.com dashboard on your laptop:
Step 1: On your laptop locate the Fitbit Connect icon and click on it. This option can be seen near the date and time window on a Windows computer.
Step 2: Click on Open Main Menu.
Step 3: Next, click on Check for Device Update.
Step 4: You’ll need to sign into your Fitbit account if required.
Step 5: Your Fitbit will automatically start to update if a firmware update is available.
On the other hand, if there’s no firmware update Fitbit will tell you your Fitbit tracker is up to date.
Fitbit Won’t Update
You have nothing to worry about when your Fitbit won’t update or gets stuck while updating. The following are solutions that can help get any Fitbit in the Sense Series, Versa Series, Charge Series, and Inspire Series to start updating.
1. Try to Restart Your Fitbit
Your Fitbit Versa, Charge, Inspire, Luxe, or Sense won’t update or is stuck on an update because a system error has occurred. To get your Fitbit to update you will need to restart it. Fortunately, restarting Fitbit is easy and most models share the same steps. I would recommend you read my complete guide on how to restart Fitbit.
2. Switch to a Reliable Internet Connection
Updating Fitbit involves downloading a file online and to download anything online you need to be connected to the internet. Any sudden disconnection from the internet will cause your Fitbit to stop downloading the firmware update. So, to get your Fitbit to update without stopping try to connect to a Wi-Fi network that offers reliable internet connections.
3. Try to Update Via the Fitbit.com Dashboard and Vice Versa
If the first time you tried updating your Fitbit device through the phone app it didn’t work, try using the Fitbit.com dashboard. Also, if you tried updating your Fitbit from the Fitbit.com dashboard and it didn’t work, try to update it through the Fitbit app.
Frequently Asked Question
1. Why Does My Fitbit Say Update Tracker Software?
When Fitbit tells you to update the tracker software it means the current software is outdated and could be limiting performance. I encourage you to find the latest software update for your Fitbit after you see this message. Use this guide to update whichever Fitbit watch model you have to avoid performance issues.
2. Why is My Fitbit Tracker Not Updating?
Your Fitbit smartwatch or fitness tracker won’t update probably because it has developed a system glitch. To get Fitbit to download and install the new firmware update you need to fix the glitch. You can fix the glitch by restarting your Fitbit smartwatch or tracker.
3. How Do I Know If My Fitbit App Needs Updating?
Fitbit not only releases updates for its smartwatches and trackers but also for its app (the Fitbit app). Knowing whether an update for the Fitbit app is available is easy, do the following and you’ll know whether your Fitbit app needs updating;
Step 1: Go to the Google Play Store.
Step 2: Tap on your Profile Picture.
Step 3: Select Manage Apps and Devices.
Step 4: Tap Updates Available.
Step 5: Scroll through the list of apps. This list holds apps on your smartphone that need to be updated. If you see the Fitbit app on this list it means it needs updating and you can manually update it here.
Final Thoughts
Downloading and installing the latest firmware update on Fitbit is as easy as shown in this guide. I hope that after reading this guide, you were able to update your Fitbit Charge, Inspire, Luxe, Sense, or Versa. If you have any questions regarding this topic, please drop me a comment in the comment box below.
