MyFitnessPal Not Syncing With Fitbit (5 Ways to Fix!)

Combining MyFitnessPal with Fitbit is a way to enhance your fitness tracking experience. It is quite concerning to hear that there have been reports of MyFitnessPal and Fitbit not syncing properly or not syncing at all for some users. But why is MyFitnessPal not syncing with Fitbit? And what can you do to get the MyFitnessPal (MFP) app not sync with Fitbit?

If you’re having trouble syncing your MyFitnessPal app with Fitbit, it may be because the two apps are disconnected. However, if the apps are connected but still won’t sync, it could be due to the Background Refresh setting on Fitbit being disabled, the need to update both apps, or issues with the servers of either Fitbit or MyFitnessPal.

Normally, once you connect MyFitnessPal to Fitbit it syncs to collect fitness data every 15 minutes. Therefore, if you notice data on your MyFitnessPal account not updating every 15 minutes it means MFP and Fitbit are having a syncing problem.

Fortunately, whatever the problem is, it can be identified and fixed. Usually, the fixes don’t take much time. Without adding much here is why MyFitnessPal is not syncing with Fitbit and how to fix it.

Reasons Why MyFitnessPal Isn’t Syncing With Fitbit and How to Fix

Before we dive deeper here is a table summarizing all the problems and solutions for MyFitnessPal not syncing with Fitbit. Scan through if you are in a hurry and want quick solutions.

 MFP Not Syncing with FitbitHow to Fix the Issue
1.MyFitnessPal is not working properly.Try to delete or uninstall MyFitnessPal from your phone. Reinstall it again!
2.MyFitnessPal and the Fitbit App are not linked. Try to reconnect the two apps again.
3.Either MyFitnessPal or Fitbit servers are down.Wait until the server issues are fixed. Meanwhile, sync the apps from time to time.
4.The Background App Refresh option might be offTurn the Background App Refresh feature back on if it is off
5.Either MyFitnessPal or Fitbit App needs to be updatedUpdate both of the Apps.

Now, it’s time to explore the causes and potential solutions mentioned in the table above:

1. MyFitnessPal is Not Working Properly

If MyFitnessPal isn’t syncing with Fitbit due to malfunction, the solution is to delete or uninstall the MyFitnessPal app from your phone and then reinstall it again.

Here is how you will delete the MyFitnessPal app on your Android phone:

  1. Go to Google Play Store.
  2. Tap on your Profile Picture.
  3. Select the Manage Apps and Device option.
  4. Tap Manage.
  5. Scroll through the list of apps to find the MyFitnessPal app and check the box beside it.
  6. Now tap on the delete icon.
  7. Confirm that you want to uninstall the MyFitnessPal app to uninstall it.

Here is how you will delete the MyFitnessPal app on your iOS phone:

  1. Find the MyFitnessPal app on your iPhone then press and hold on it.
  2. Tap Remove App.
  3. On the next popup select Delete App.
  4. Tap Delete to confirm the deletion.

After uninstalling the app, go to Google Play or Apple Store depending on the phone that you use, and download the MyFitnessPal.  After downloading the app (MyFitnessPal) connect it to Fitbit and fitness data should start syncing to MFP.

2. MyFitnessPal and Fitbit Apps are Not Connected

If your MyFitnessPal and Fitbit are not syncing, it may be because they are not linked. It’s possible that MyFitnessPal disconnected from your Fitbit account. To resolve the issue, try reconnecting the two apps.

First of all, synchronize your Fitbit device with your Fitbit account to update your data. Simply follow the necessary steps to sync your device. When done follow the steps below to reconnect MyFitnessPal to your Fitbit account to start syncing data:

  1. Open the MyFitnessPal app on your phone.
  2. Tap on the Settings option.
  3. Select More and then tap Apps and Devices.
  4. Under Apps and Devices choose All Tabs.
  5. Tap on the Fitbit Tracker option.
  6. Tap the Connect button if the Fitbit Tracker is disconnected from MyFitnessPal.

Your fitness data should start syncing to your MyFitnessPal account now that you’ve reconnected MyFitnessPal to Fitbit.

3. Either MyFitnessPal or Fitbit Servers are Down

The MyFitnessPal app is currently not syncing with Fitbit due to server issues. There is no action the user can take at this time, except to periodically attempt to sync the two apps until the issue is resolved. Once the problem is fixed, the apps should connect and sync data as usual.

4. The Background App Refresh Option Might be Deactivated

The Background App Refresh function is common on most Android and iOS phones. When the background refresh is on apps automatically refresh in the background.

If MyFitnessPal is not syncing with Fitbit to update fitness data, it could be due to the background app refresh option being turned off. To resolve this, simply turn on the Background App Refresh feature and MyFitnessPal should start syncing with Fitbit again.

Here is how you will go about it on an Android phone:

  1. Tap “Settings” on your phone.
  2. Select “Battery“.
  3. Tap the 3 dots and select “Battery Optimization“.
  4. Proceed to “Not Optimized Bar“.
  5. Tap on “All Apps“.
  6. Find the “MyFitnessPal” app and tap “Don’t Optimize“. Do the same for the Fitbit app.

If you use an iPhone, below is how you will check and turn on Background App Refresh:

  1. On your phone tap on the Settings app.
  2. Tap Apps and select MyFitnessPal.
  3. Enable Background Apps Refresh for the app.
  4. You can also turn on the Motion and Fitness option. Do the same for the Fitbit app.

5. Either MyFitnessPal or Fitbit App Needs to be Updated

If the MyFitnessPal app is not syncing with the Fitbit app, even after establishing a connection, it could be due to outdated apps. The solution is simple and involves updating both the Fitbit and MyFitnessPal app. You can easily update the apps in the following way:

  1. Go to Google Play Store.
  2. Tap on your Profile Picture.
  3. From the drop down tap on the Manage Apps and Device option.
  4. Select the Updates Available option.
  5. Scroll through the apps to find the Fitbit and MyFitnessPal app and tap on Update.

Frequently Asked Questions

1. Why Won’t MFP Sync Directly With My Fitbit Device?

The MyFitnessPal app doesn’t connect directly to your Fitbit device to sync fitness data. Instead, it connects to your Fitbit account, and from there, it can sync the data collected by your Fitbit device.

2. Why Are Fitbit Steps Not Syncing To MyFitnessPal?

You need to make sure MyFitnessPal and Fitbit are connected in order for Fitbit steps to sync and update on the MyFitnessPal dashboard.

Final Thoughts

Dealing with syncing issues between MyFitnessPal and Fitbit can be a frustrating experience. But with some simple tips, you can get the two apps working together smoothly. This post shares those tips to help you sync MyFitnessPal and Fitbit for free.

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Jashon Kanaiza

I’m Jashon Kanaiza, a lover of life, books, gadgets, and coffee. I spend hours testing, researching, reviewing, and troubleshooting wearable tech by an array of brands. My goal with JayFinity is to help you push your wearable to its limit. From tips to how-to guides to reviews, you deserve the best wearable information – without a paywall behind it.

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